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JeremiahBunyan

Signature: Have a look at my latest "detailing projects" and "CAD" work here... https://www.hornby.com/uk-en/forum/post/view/topic_id/17645/?p=1

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@Jimyjames

So sorry - Didn't relise that my Lovely little reveiw when I said that "It still works & it is a great runner - It pulls well :) Not a bad word about it!!!" didn't relise it would cause so much conflict - I've never had any problems with it & what with all this mazak rot case never heard about that before not had any trouble with it - why are you having a go at me for??? What have I done to you??? Both models look the same to me - I don't understand what I have done wrong??? FrownSurprisedInnocent

Hello JimyJames,

 

I didn't intend on hurting your feelings or heavily criticize your review. I honestly didn't even check the name of the reviewer and found out only when forum members pointed it out.

 

A review is meant to tell others about your opinion on a specific product, in this case the product in question is Hornby's top of the line Class 31. Hornby's RailRoad spec Class 31 is another model altogether and so is the older Airfix Class 31. Whilst your review might be positive, it's not related to the product in question and you giving it a 3-star rating wasn't helpful either, the higher spec Class 31 deserves a 4.5/5-star rating.

 

If you were into model cars and had an option to buy either an Oxford Mini or a Corgi Mini, you'll be looking for reviews for those specific items. If I gave you a review for a Matchbox Mini, it won't be helpful to you. Same principle applies here.

 

You general thoughts on an Airfix Class 31 can be put up elsewhere like YouTube, RMweb etc.

Have a look at my latest "detailing projects" and "CAD" work here... https://www.hornby.com/uk-en/forum/post/view/topic_id/17645/?p=1

@walkingthedog

He really should know better. 

Indeed, an error like that if not pointed out in time can sometimes affect a company's sales. The Class 31 already suffers from negative reviews because of the decade old mazak rot case. This mazak rot case was widely discussed online and heavily criticized. Though Hornby weren't the only ones to be affected by this, they bore the brunt of it. Infact Hornby also stepped in and took action but as usual their good aid wasn't publicised at all.

Have a look at my latest "detailing projects" and "CAD" work here... https://www.hornby.com/uk-en/forum/post/view/topic_id/17645/?p=1

@RAF96

Reported to Adam.

 

It says the  reviewer was JimmyJames who is a forum member.

Hope Jimmy takes note and doesn't make such an error next time.

Have a look at my latest "detailing projects" and "CAD" work here... https://www.hornby.com/uk-en/forum/post/view/topic_id/17645/?p=1

@RogerB

I think I need to raise this issue here as well as to Hornby direct

 

Did you contact Admin. as well JB? This sort of thing will occasionally happen but it would be good to flag it up in any case. 

 

R-


Contacted them via one of their social media channels...Never heard bak, but glad to know it's removed.

Have a look at my latest "detailing projects" and "CAD" work here... https://www.hornby.com/uk-en/forum/post/view/topic_id/17645/?p=1

@ellocoloco

A good point well made JB.

 

Whilst the review is positive on nature - although I would expect a 1975 built model that was still running well to warrent 5 stars - it bears absolutely no relevance to the subject and Hornby should have seen this. The review appears to have been removed this morning.....................

 

If the person at Hornby had gone by their own Review Guidelines (in the popup) then it should not have been approved. Clearly the staff member involved has little or no product knowledge.

Fully agree.....

Have a look at my latest "detailing projects" and "CAD" work here... https://www.hornby.com/uk-en/forum/post/view/topic_id/17645/?p=1

I think I need to raise this issue here as well as to Hornby direct, from past experiences, I know that when we as customers want to review a Hornby product on their website, the review goes through a basic verification process by Hornby, I suppose for reasons like profanity etc.

 

I quite like the Class 31, and obviously the recently released R3661 BR Green Class 31 caught my eye. The Hornby Class 31 is a superb model and I found it quite odd to see a 3-star rating given to it. Out of curiosity I scrolled down to see thinking I'd find the buyer cpmplain about non-working lights/mazak rot on a decade old model or something like that.

 

To my surprise the review was not even for the Hornby Class 31 (higher spec model), it was for apparently and older Airfix model. What's shocking is that whoever approves the reviews for Hornby has had absolutely no clue that the review doesn't even match the product in question.

 

 

I hope someone at Hornby sees this and removes the review as it has no connection to the model. And I hope customers and modellers alike have a better understanding of models they buy and models online.

Have a look at my latest "detailing projects" and "CAD" work here... https://www.hornby.com/uk-en/forum/post/view/topic_id/17645/?p=1

Can you please post in the relevant section?

Have a look at my latest "detailing projects" and "CAD" work here... https://www.hornby.com/uk-en/forum/post/view/topic_id/17645/?p=1

"New Tooling" or "New Tool" refers to the moulding, when a company like Hornby for example designs a model from scratch, they require new moulds to produce models and therefore new tooling.

 

The best example I can give you now is the A1/A1X Terrier. The one Hornby produced prior to 2018 was initially designed and made by Dapol. Dapol then sold the moulds (tooling) to Hornby who produced it for many years. Now Hornby have decided to update the A1/A1X Terrier and therefore it's been re-designed in a CAD program and given features we come to expect from models today.

 

The older moulds will probably be sold by a company for additional income. In 2019 Hornby will bring out their updated A1/A1X Terrier made fro the new moulds (tooling).

 

So anything with the "New Tool" badge is brand new tooling/moulds with update features and detail etc.

Have a look at my latest "detailing projects" and "CAD" work here... https://www.hornby.com/uk-en/forum/post/view/topic_id/17645/?p=1

This is now official news from Hornby, the R1230 GWR HST Train Set and R3608 BR Blue HST Train Pack will both utilize the ex-Lima tooling. 

Have a look at my latest "detailing projects" and "CAD" work here... https://www.hornby.com/uk-en/forum/post/view/topic_id/17645/?p=1

R1230 GWR HST Train Set and R3608 BR Blue HST Train Pack will both utilize the ex-Lima tooling. This is news from Hornby direct.

Have a look at my latest "detailing projects" and "CAD" work here... https://www.hornby.com/uk-en/forum/post/view/topic_id/17645/?p=1

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