M Menu
b 0 Items s

COVID-19 UPDATE: Our web shop currently remains open to customers. We are constantly reviewing this in light of government advice and in discussion with our fulfilment partners. However, delays in local delivery may occur which are outside of our control - we apologise in advance for this.

SNew - Accept Cookies Pop-up - like a Kangaroo !!

Jimbopuff

1491 posts

To add to the "fun" Frown I am also getting the black pop-up which asks "Have you found ......... etc. Can this be banished  to the Underworld forever ?   BTW  Windows 7 does not remember the Accept cookies pop-up, which keeps leaping up.

jg

Carltonf

201 posts

I know it's easy to sit back and criticise, but it's also very easy to fix this issue; the website team must be aware of the issue.  Looking at the dev tools on any browser, there are various errors related to this and other issues on the site - why is it taking so long to fix this really annoying bug!!

Chrissaf

11581 posts


Community Moderator

why is it taking so long to fix this really annoying bug!!

 

Because it is not a BUG it is just a poorly designed piece of commercial code. The pop-up is operating as the original pop-up code designer intended it to work [as long as you are seeing the pop-up reducing to the black bar]. The Hornby web team loaded a commercial 'off the shelf' cookie acceptance applet as an emergency. As a short term fill in fix, until such time as it can be replaced with code that is a custom match to the Hornby custom forum software. Good or bad, the majority I think consider it bad, the Hornby forum is a completely custom forum, outsourced to a third party software development company and is not based upon commercial 'off the shelf' forum software. This does make adding changes rather difficult, particularly when done at short notice as in this case. The ComMods do acknowledge however that the replacement of this annoying cookie acceptance pop-up is taking far longer than Hornby admin originally indicated to us that it would take when we originally raised it with them as an issue. Note that the recent 'unable to post URLs and images' issue took the best part of a month to resolve, but it did get resolved in the end. Just be patient.

Chris........ Making the wood in the trees visible.

Carltonf

201 posts

With respect Chrissaf, it's a bug. This was not how the developer coded this. 

RAF96

13362 posts


Community Moderator

On some platforms you can right click and view the source code behind a webpage. You may wish to look at how this commercial applet was (poorly) integrated into the Hornby custom code and offer the IT team a solution. I am sure they would appreciate an instant fix to pass to their developers.

 

Be aware that you cannot post code onto the forum or it will be blocked. Use the Report button to send your offerings to them.

Halton Brat - Running Win 10, 64-bit - RM (Pro-Pack) with Elite as Controller-A, Select as Walkabout and E-Link as Controller-B - Locos are mostly TTS. http://www.halton96th.org.uk/robs_rails.html

Vespa

3049 posts

It has been designed with the Triang Giraffe car in mind.  I assume Hornby have paid a lot of money for this tailored website that is full of problems and has been in various ways for years. Remember when you spent around 20 mins putting together a reply only to be timed out when you pressed send and the whole lot was lost unles you clicked cut and paste. Even the links section went haywire a few weeks ago.

Toys for big boys. A fully fledged member of the Hornby signed out before you are finished club

atom3624

2262 posts

I think as you say it was modelled on Ducking Giraffe!!

 

3 times this evening it's lingered and permitted me to 'accept cookies', then reverted to kangaroo habits, then occasionally not appeared, then returned and lingered ...

 

Sorry, but getting worse!!

 

Al.

geordi_q

80 posts

Now Two Versions popping up and will not cancel down every time you change a subject annoying.

Gordon

RAF96

13362 posts


Community Moderator

Essentially it is what it is as reported earlier. It is being fixed so please wait until then.

The fix will be self evident so there is no need for a subsequent trail of posts thus reporting it.

Halton Brat - Running Win 10, 64-bit - RM (Pro-Pack) with Elite as Controller-A, Select as Walkabout and E-Link as Controller-B - Locos are mostly TTS. http://www.halton96th.org.uk/robs_rails.html

Fishmanoz

9795 posts

But now worse than it was before Rob. I'm needing click Accept 2 out of 3 times I change page.

and thanks for all the fish

Please create an account or login to reply.

Forum Rules

  • The Hornby Forum is intended for discussion of all things model railways. Primarily a place for newcomers to ask questions and seek assistance from like-minded individuals, the Hornby Forum offers a user community for all those interested in railways.
  • Discussion of non-Hornby brands is allowed, however, active promotion or advertising of these brands is not permitted.
  • Please keep in mind that the Hornby Forum is a publicly viewable space and you should never post personal information (including email addresses). 
  • While every effort is made to contact you before any censorship, we reserve the right to amend or remove any content without explanation.
  • All customer service enquiries should be directed to Hornby Customer Services.

Useful Links

Forum Guidelines

This site uses cookies to provide users with the best experience possible, to find out more about them or how to remove cookies from your browser please view our Privacy Policy Or accept cookies to continue to use the website.
Membership Restricted Product