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COVID-19 UPDATE: Our web shop currently remains open to customers. We are constantly reviewing this in light of government advice and in discussion with our fulfilment partners. However, delays in local delivery may occur which are outside of our control - we apologise in advance for this.

Forum & Website Feedback

We are constantly working on the Hornby Forum and website to improve the experience for our users. If you experience any problems, or have a suggestion, please use this forum to let us know.

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Moderation & the Hornby Forum

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by Administrator>

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Forum Profile Images Approved

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by GWR 14xx Tank>

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Why is it taking so long???...

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by Jimyjames>

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Stay up to date/subscribe pop-up

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by ColinB>

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Problems with forum page updates and post replies.

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by RAF96>

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An Issue with Pre-Order Payments?

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by Millsy_01>

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What have I said??

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by Chrissaf>

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"403 Forbidden" error message

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by Chrissaf>

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Another Bug - Hornby Kids Zone - Harry Potter - Error Code 16 :(

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by Jimyjames>

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Forum improvements

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by RAF96>

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Have we gone to some foreign way of reading

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by Vespa>

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Shipping Dates

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by Postman Prat>

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Forum language

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by Jimbopuff>

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Top or bottom of pages?

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by RAF96>

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Been Away

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by Chrissaf>

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Sharpen up the forum engine

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by RAF96>

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Edited Reply That Contained Photo

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by Chrissaf>

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Profile picture / avatar

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by GWR 14xx Tank>

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Hornby Kids Zone

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by 91119>

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Can't do review :( - 404 Message

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by Fishmanoz>

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Anyone know when pictures will be approved?

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by Chrissaf>

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Avatar

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by RDS>

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Name change

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by 56_Lee>

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Preorder question

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by Chrissaf>

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My pre-orders

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by bulleidboy>

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My Customer Images x 8!!!

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by Jimyjames>

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Forum Administration - UPDATE

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by Chrissaf>

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Font for .pdf manuals

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by jcrooke>

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Forum Update - Removal of the 'Off Topic' forum section.

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by Chrissaf>

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Where do we discuss?

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by walkingthedog>

Forum Rules

  • The Hornby Forum is intended for discussion of all things model railways. Primarily a place for newcomers to ask questions and seek assistance from like-minded individuals, the Hornby Forum offers a user community for all those interested in railways.
  • Discussion of non-Hornby brands is allowed, however, active promotion or advertising of these brands is not permitted.
  • Please keep in mind that the Hornby Forum is a publicly viewable space and you should never post personal information (including email addresses). 
  • While every effort is made to contact you before any censorship, we reserve the right to amend or remove any content without explanation.
  • All customer service enquiries should be directed to Hornby Customer Services.

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