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SAnnoying "authorize app" POP UP in win10

Pietrarsa

48 posts

Hi there,

I'm migrating all things on a new win10 machine and i've installed a demo version of RM to be activated soon.

Unfortunately every time I launch RM, the User Account Control security POP up shows up asking to continue or not. Answering "Yes" make me use the software in a (obviously) Demo mode. Everything about COM ports and communication with E-link is fine.

But I'm afraid to deactivate RM on the old WinXP machine to reactivate on Win10, as many posts here (and personal experience activating on XP -1 month of HRMS remote control to be succesful).

I installed RM "as administrator" and checked "run as admin" in the .exe options.

Do there is any more checks to be made prior to activation migration process?

Thank you in advance.

Ciro Cozzolino - Royal Railway Factory & Foundry- Naples - Italy

Railmaster - Elink - Winxp

RAF96

10778 posts


Community Moderator

Make sure you copy across your plan file, loco lists, etc as explained in the manual.

 

On Win 10 you always get the pop up if you are running with admin rights - its a pest and I am sure you could add a suffix command somewhere to bypass it.

Rob

Halton Brat - Running Win 10, 64-bit - RM (Pro-Pack) with Elite as Controller-A, Select as Walkabout and E-Link as Controller-B - Locos are mostly TTS. http://www.halton96th.org.uk/page21.html

Chrissaf

8501 posts


Community Moderator

All I could suggest is that you use the 'RailMaster Help Site' and work your way through that, albeit ignoring the 'activation' part of the help site tutorials until you are ready. Note that once on the 'Help Site' you have to click the icons embedded in the text to see the example screen capture images.

https://www.hornby.com/uk-en/forum/railmaster-help-site/?p=1

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One way to check that your Win 10 installation will have the highest probability of authenticating OK is to send HRMS a 'test message' from WITHIN RailMaster. If you get the auto acknowledgement back straight away, then that is an indicator that your Win 10 security and AV will not block the activation authentication process when you try to do it for real.

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'How To' - When you have RM running in 'Evaluation Mode' open the 'Help' screen. See below.

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Be sure to clearly state in the text box that you are just sending a 'test message' to check communication and that HRMS should ignore it. This should not stop your message from being 'Auto Acknowledged' within a few minutes with an acknowledgement message appearing in the inbox of the email account you specified in the 'help request screen'. If you get the 'auto acknowledgement' than that is a good indicator that 'activation' will be successful when you get round to doing it.

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PS - you wrote:

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Unfortunately every time I launch RM, the User Account Control security POP up shows up asking to continue or not. Answering "Yes" make me use the software.

.

In Windows 10, that is totally normal. Every Windows 10 user will see that message. It is the way the RM application works in Windows 10. It happens because the RM application was written originally for Windows XP and has not been re-written from the ground up as a native Windows 10 application.

Chris........ Making the wood in the trees visible.

Pietrarsa

48 posts

@Chrissaf

One way to check that your Win 10 installation will have the highest probability of authenticating OK is to send HRMS a 'test message' from WITHIN RailMaster. If you get the auto acknowledgement back straight away, then that is an indicator that your Win 10 security and AV will not block the activation authentication process when you try to do it for real.

 

Thank you Chris and Rob for answers.

 

As suggested, I tried the "TEST message" check, and it returns a "Unable to process the help request at the moment" "10003" error, so no "acknowledge mail" in inbox.

 

Got (still) no Antivirus installed, granted permissions "private/public" in win10 firewall.

 

By the way I was sure that this migrating process to win10 could have been a nightmare...

Ciro Cozzolino - Royal Railway Factory & Foundry- Naples - Italy

Railmaster - Elink - Winxp

Chrissaf

8501 posts


Community Moderator

Confirm your Firewall settings are correct using this previously posted thread:

https://www.hornby.com/uk-en/forum/elink-program-track/?p=2/#post-154731

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Chris........ Making the wood in the trees visible.

Pietrarsa

48 posts

Checked windows defender and all is in line with your suggestions. No way to send test message to HRMS.

Ciro Cozzolino - Royal Railway Factory & Foundry- Naples - Italy

Railmaster - Elink - Winxp

Chrissaf

8501 posts


Community Moderator

Some others have found using somebody elses broadband connection rather than their own has worked for them (preferably a different ISP [Internet Service provider]). I'm assuming that your Win 10 PC is a laptop and easily transportable.

Chris........ Making the wood in the trees visible.

AugustusCaesar

1764 posts


Community Moderator

@Pietrarsa

 

There is no reason to allow your firewall to use a setting for 'Public' unless you are absolutely certain you will be using wi-fi or cabled connections on public Internet access areas such as cafe's, libraries and/or city/town free wi-fi.

 

As I suspect, if your setup is permanently based at home, you should ONLY check the box for 'Private'. Domain is for network based client PC's connected to a server and Private is for home or small office use where a server is not used. It is absolutely safe enough to use where setting 'Public' can be risky to your computer and also give away some info through that connection if the details are intercepted by anyone.

 

User Access Control popups...

 

When these popup they are there for a very good reason but some people just find them absolutely annoying.

If you want to turn them off, and as a techie of long standing, it is possible but I wouldn't recommend it. However, here is how you do it...

 

Once the popup shows click the text link that says "Show more details".

Next click "Change when these notifications appear".

Then drop the slider to the bottom of the scale to never show notifications of this type. Accept the changes and you may be asked to restart before the changes come into effect.

 

You may not however, turn ALL notifictaions off via this slider and some may still show. These ones cannot be turned off at all so you will just have to put up with them.

If you find the changes don't stop RM's warning's then only a registry hack will allow the change and I am not placing that procedure on this forum for obvious reasons.

 

Hope this helps....

"Quintilius Varus, give me back my legions!" - Emperor Augustus Caesar after losing his legions in the Battle of Teutoburg Forest, Germania, September, 9AD.

Pietrarsa

48 posts

Note the "shield" mini icon on the RM link:

 

Ciro Cozzolino - Royal Railway Factory & Foundry- Naples - Italy

Railmaster - Elink - Winxp

Ciao Pietrarsa,

The annoying pop-up is because of the way RailMaster and its drivers were written for XP.  It raises this annying message because you have to run it as an Administrator (my shortcut does this for me).  If I use the other software to control my layout with the Elite it just works (I still prefer RailMaster design though). 

You can disable User Account Control but if you search on how to do this you won't find anything from Microsoft as this feature is trying to make your PC secure.  I do have it turned off but I am super careful about what I install and where I get software from. 

On a seperate not I have moved RailMaster and the Pro pack between several win 10 machines with no issue - and I now have a 23" touch screen all in one PC specifically to control my loft layout.     

software development engineer by day, model engineer by night

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