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Contact Us

Send us an enquiry

Contact us by completing the email form below. 

Our details

Phone: +44 (0)1843 233512

Email: customerservices.uk@hornby.com

Customer Services
Hornby Hobbies Ltd
3rd Floor, The Gateway
Innovation Way
Discovery Park
Kent CT13 9FF

Technical services: +44 (0)1843 233525

Customer Services hours:
Monday to Thursday 9.00am to 5.00pm
Friday 9.00am to 3.00pm

Please note Customer Services will be closed on Christmas Eve, Christmas Day, Boxing Day, New Year's Eve and New Year's Day

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Club contacts

Clubs helpline: 01843 233512 

Clubs email: newclubs@hornby.com

Hornby Visitors Centre  Hornby Support

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